Every emergency interrupts the queue.
Emergencies escalate to a dedicated lane with on-call routing rules.
For maintenance coordinators
Built for the person dispatching all day.
If your role is to triage, route, and follow up, Repair Round is your control panel. Every action is one motion — no copy-paste between five tabs, no rewriting the same vendor brief twice a week.
Your team reviews urgency, dispatch, approvals, messages, and completion.
Responsibilities and handoffs
Move from friction to a named next step.
Vendor briefs take five minutes each.
One-click brief includes address, gate code, tenant contact, photos, and scope.
You forget which vendor is on what job.
Active dispatch board with status, ETA, and last contact for every open work order.
Tenants chase you for updates.
AI-prepared updates per request — review, edit, approve, and send.
Daily flow
A workflow built for this role.
- 01
Open the desk
Daily Maintenance Brief shows what's overdue, what's emergency, and what owners are waiting on.
- 02
Triage the queue
Drag between lanes. Add internal notes without leaving the request.
- 03
Match the right vendor
Filter by trade, coverage, and response time. See who's already loaded today.
- 04
Dispatch with full context
Review a complete vendor brief, then approve dispatch.
- 05
Track to completion
Each status change prepares the next tenant update for review.
- 06
Close the loop
Photo confirmation, invoice capture, and the request is done.
Operational outcomes
What becomes easier to hand off.
- Faster dispatch — minutes per request, not hours per day
- Fewer 'where are we' messages from tenants and owners
- Vendor accountability with response and completion tracking
- Emergency lane that actually behaves like one
- End-of-day brief that takes 30 seconds to skim
Keep the handoff visible